Landsystems | NEWS & UPDATES
1868
page-template,page-template-blog-large-image,page-template-blog-large-image-php,page,page-id-1868,page-child,parent-pageid-1815,qode-quick-links-1.0,ajax_fade,page_not_loaded,,qode-theme-ver-11.2,qode-theme-bridge,wpb-js-composer js-comp-ver-5.2.1,vc_responsive

NEWS & UPDATES

Landsystems, a premier provider of commercial landscape management services was recently ranked by the San Diego Business Journal as San Diego's 6th largest Commercial Landscape Contractor. With 193 full time employees, Landsystems grew 16% over 2006 figures. Landsystems attributes this growth to their strong commitment to horticultural expertise, and consistent customer service strategies. "With our centralized call center and CRM system, the company is able to monitor and report project status on all properties ,at all times", states Operations Manager, Damon Follen. "This has enabled us to back our service programs up with full accountability". "Our most successful growth lever is client...

To centralize support for its two San Diego office/fleet yard locations, Landsystems is please to announce its recent expansion to a third office location in San Diego. Landsystems new “Support Center”, will office the accounting and customer service departments of its landscape maintenance operations. Through our call center and Customer Relationship Management system (CRM), Customer Service Representatives electronically capture all service calls, initiate a work order ticket for each property task, and assign the ticket to the appropriate representative. Throughout the service activity, status is regularly updated and then the ticket is closed upon completion of each service item. “This process...